Client Rebooking Request Form
If you hold a Future Travel Credit (FTC) or an existing booking up to 30 days before your departure date, and you wish to modify your travel, please fill the form below.
Club Med offers one free change of travel date/destination without any amendment or cancellation charges when your booking is affected by the Australian or New Zealand Government international travel restrictions, subject to the following terms:
a) Amended travel journey must be completed by the following dates:
– If your original booking was made prior to 10th June 2020, your new travel date must be completed by 30 April 2022 for Club Med Snow/Mountain resorts or by 31 October 2022 for travel to Club Med beach and countryside.
– If your booking was made from 10 June 2020 for travel up until 31 October 2021, your new travel date must be completed by 31 October 2022 to any Club Med resorts.
b) Any additional costs for any applicable airline/other transportation/services charges relating to the travel date/destination change shall be payable by you.
c) If the amended booking is of lesser value from the original booking, the difference in pricing shall be refunded to you only in the form of credits to be used within one year of the amended departure date. If the amended booking is of a greater value than the original booking, you will be required to pay for the new price and any other pricing variances due.
After you have exercised the one free change, please note that the Club Med Standard Booking Terms & Conditions shall apply to any further changes.